FAQ

Frequently Asked

Question

Below are our most frequently asked questions. Please click on the red ball beside the question for its answer.

  Why are you charging to access the library?

  Other sites are free, why is this library better?

  What benefits do I get for my money?

  Can I download images since we are paying for access?

  How often is new content added to the Library?

  How do I get the Library's Newsletter?

  I am an educator and would like for my class to have access to the Library. Do you have group rates?

  Contact information

  I am having trouble with my passwords?

  When and how do I get the new passwords for the next month?

 Can I see a demo of the Library contents?

  Why does a certain area come up with the Make-over webpage?

  What are the payment and billing procedures?

  Are some areas of the Library free to access?

  Refunds and Cancellations

  Can I share my password with a friend?

 

 

FREQUENTLY ASKED QUESTIONS



 Why are you charging to access the library?

Over the past few years, we have purchased publications and photographs to put on the library. The amount of publications is over 400 with a variety of topics. Our goal is to expand the Library and to house the largest collection of historic fashion articles and images on the web. Presently, the Library is holding 18 Years in Fashion and several fashion photograph collections.

A long-term goal is to have every year represented in the Year in Fashion from 1800-1923. This is an achievable goal but funding is needed to hire people to work on the projects. Plus we have large photograph collections to add for Little Boys, First Communion (over 75 photos), Pretty as a Picture: Bustle Era (over 100 photos) and the decade 1900, costume in cemetery art, AND vintage hairstyles.

The cost of running The Costume Gallery websites are a lot more than most money people imagine. The site is almost 1 gigabyte large, encompassing five websites.

  • The Costume Gallery
  • Fashion Color Database
  • Costume Research Library
  • Costume Classroom
  • Costume Encyclopedia Opening soon!!!


  • Not only do we pay for the website hosting, and domain names, but the cost of purchasing the publications, photos, cleaning the images, and software.

    On average, one image spends between 10-20 hours in the scanning and cleaning process. This does not even count the time spent for purchasing and developing the webpages. Meanwhile three typists are typing the descriptions and articles. When the typing is completed, they are passed to our editor and then to the web developer/graphic artist. Once the developer completes the layout and design of each month's fashion plates, the project manager edits them. Lastly, before the website goes live for public viewing, a review committee of seven people checks the site for content, spelling, ease in navigation, and organization.

    For recent projects added to the Library, go to the Library Updates webpages.

    As you can see, these materials and labor are not free. It takes a lot of money to run a website this large.

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     Other sites are free, why is this library better?

    With the fall of the .com businesses, other online reference sites are moving toward pay sites. Please check fashionwindows.com and firstview.com.

    The Costume Gallery Library houses the largest collection of original fashion publications on the web. It also houses large collections of vintage photographs.

    Several historic fashion and reference websites do not take the time to clean their images. Most do straight scans and place them on the web. We pay careful attention that each description from the original publication matches the image. In several cases, we have found the image doesn't match the description or has been painted the wrong color.

    We spend the extra time to clean our images to perfection. Many times in original vintage publications the illustrator drew an image to specs, but the painter would just throw the paint on the fashion plate. A good example can be found on this 1838 fashion plate. Please view its restoration process. Images may have age spots, stains, or writing on them. In some cases, prices from catalogs maybe on the image. Here is a good example. All of these ladies had text and large prices on them. Some had text that had bleed through from the preceding pages. This website took months of tender loving care to make these ladies look as the artist originally intended.

    Another bonus for our Library subscribers is our daily Newsletters. It contains job announcements, workshops, costume & film reviews, vintage and fashion show listings, museum exhibits, and auctions. Plus you will receive updates when new articles or collections are posted to our Library. We promise to have at least two new additions to the Library every month.

     

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     What benefits do I get for my money?

    Access to the Library for the specified amount of time you purchased.

    At least two new articles per month to the Library.

    Regular Costume Library Regular Costume Library Newsletters containing job announcements, workshops, costume & film reviews, vintage fashion show listings, museum exhibits, symposium listings, and auctions. Plus, you will receive updates when new articles or collections are posted to our Library.

     

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     Can I download images since we are paying for access?

    Images maybe printed out for no charge. They may be used for classwork, work (like costume designers) or personal reference. They may not be printed off and distributed.

    Images may be purchased and downloaded to your computer for $5 each for use in presentations or school papers. When used, each image should properly credit The Costume Gallery website.

    We do not allow people to use our images on the internet, via email stationary or websites.

    Businesses, authors, advertising agencies, publishers, and museums: Please contact us by clicking HERE. for individual pricing and terms for image usage.

     

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     How often is new content added to the Library?

    At least two new articles or collections will be added monthly.

     

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     How do I get the Library's Newsletter?

     Our staff will sign up subscribers for the newsletter within a week of you paying for the library subscription. The newsletter comes from The Costume Gallery server. There are no pop-ups, banner ads, etc. in the Newsletter. We respect your privacy. Your email address is secure and we never sell it to marketing people. The email address that the newsletter is sent is the one we received payment via Paypal. If your email address is different than the one you used on the Paypal account, please let us know. To change your email address, The subscriber will need to send us the date of purchase and name of the Paypal account holder.

     

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     I am an educator and would like for my class to have access to the Library. Do you have group rates?

     Yes, group rates are available. Please contact click HERE.

     

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     Contact information:

      Contact click: HERE.

     

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      I am having trouble with my passwords?

      Try copying and pasting them into the login box. Make sure that all the letters are lower case with no spaces. If you need more help contact click HERE.

    NOTE: When paying via Paypal, and you come to the receipt page, make sure to click on the text link CLICK TO CONTINUE to see your password. If you missed this link contact Susan at the address above.

     

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      When and how do I get the new passwords for the next month?

     The passwords are given out via the Library Newsletter. We will send out all new passwords on the first day of every month.

     

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      Can I see a demo of the Library contents?

     Here are some demo pages:

    demo 1 | demo 2 | demo3

     

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      Why does a certain area come up with the Make-over webpage?

     We are in the process of working on that page. It may be receiving a makeover or it may be a new Year in Fashion or book that we are adding.

     

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      What are the payment and billing procedures?

     PAYMENT: We accept credit cards and e-checks through Paypal. They are an online payment company with a good reputation. If you do not have an account, you can set one up today. If you have problems setting up the account and are in the U.S. please call Paypal at: 1-888-221-1161, M-F, 6am-midnight (CST) in the U.S..

     We send out payment requests on the 25th of every month. If your card is about to expire and you have not paid by the last day of the month, you will be dropped off of the list to receive the passwords. People who joined by the 25th day of the month will receive a payment request 3, 6, or 12 months later depending on your subscription purchase. IF you join the subscription anytime between the 1st - 24th day of the month, we consider this a full month of service regardless of what day you sign up.

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      Are some areas of the Library free to access?

      FREE ACCESS AREAS: The areas that are free to access on the Year in Fashion (first shelf)... in the 1920s book, the Ladies Color fashion plates from Delineator magazine for 1920 & 1921, which were provided by a grant from the Costume Society of America Also the Maternity catalog in the 1922 book. Other free access areas are some of the link books, such as, 1700 and Medieval.

     

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      Refunds and Cancellations

    There are NO partial or full refunds or cancellations except if you are a military member who has been deployed to war. A copy of military orders will be needed for proof.

     

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      Can I share my password with a friend?

    Definitely NOT! We do watch the website logs carefully. If we catch someone using the Library without our permission, the violator and the person who provided the passwords will have their privileges taken away. NO refund will be given under any circumstances.

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